Leanne, Neal, Christa, Angus, Mario, Malaya, and Heather are sent to the scene of a multi-car collision on a canyon road above Los Angeles. Leanne clashes with the physician in charge, making a decision he questions. Christa treats an injured family whose car is in a ravine. Angus, Heather, and Mario help a man stuck in cement. Mario and Heather find their lives in danger when a patient's husband holds them at gunpoint to save his wife. Meanwhile, Jesse recovers from his heart attack.