Waterloo Road opens its doors to the local community but the message of goodwill falls on deaf ears for some. Rhiannon provides more than a shoulder for Darren to cry on and Justin's behaviour continues to escalate. Vaughan rolls out his first initiative at the school: the Waterloo Road community hub. The phone is soon ringing off the hook with people who need help and the whole school gets behind the project. All except for Shaznay and Lisa who quickly realise they can use this as an opportunity to help themselves. Darren seeks comfort in Rhiannon's arms as he mourns the death of his mother but when Maggie gets wind of their night-time antics, she swiftly nips it in the bud. However, she worries that it's too little too late when Rhiannon grows cagey about how serious they've become. Justin's anger continues to spiral out of control but the person whose attention he craves the most refuses to accept the severity of the situation, leading to the shock resignation of one of the teachers.